Legal

Privacy Policy

This policy describes how IntelliFEC collects and uses information when you use intellifec.com, request a demo, contact us, or use Pulse.

Last updated: October 17, 2026

Who we are

IntelliFEC builds Pulse, operations software for entertainment facilities. Questions about this policy: support@intellifec.com.

Information we collect

We collect information you choose to give us, including:

  • Demo and contact form submissions (name, email, company or facility, phone if provided, and your message)
  • Support requests submitted through our help or contact flows
  • Account and operational data you or your organization enter into Pulse when you use the product

Like most websites, our servers may automatically receive standard technical data such as IP address, browser type, and pages visited when you browse intellifec.com.

How we use information

  • Respond to demo requests, contact messages, and support
  • Provide, maintain, and improve Pulse
  • Communicate about your account or requests you initiated
  • Protect the security and integrity of our services

We do not sell your personal information.

Sharing

We may share information with service providers who help us operate the website and product (for example hosting, email delivery, and form intake), only as needed to perform those services. We may also disclose information if required by law or to protect rights, safety, and security.

Retention

We keep personal information only as long as needed for the purposes above, including legal, accounting, or security requirements, then delete or anonymize it when it is no longer needed.

Your choices

You can ask us to access, correct, or delete personal information we hold about you by emailing support@intellifec.com. We will respond within a reasonable time.

Children

Our services are intended for business use by facility operators and their staff. We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site or Pulse after an update means you accept the revised policy.

Contact

IntelliFEC — support@intellifec.com